FAQs

Frequently Asked Questions (FAQs)

Welcome to the Parental Fashion Hub FAQ section! Here, you’ll find answers to some of the most common questions we receive from our customers. If you don’t find the information you’re looking for, feel free to reach out to us directly at parentalfashionhub@gmail.com.

1. How do I place an order on Parental Fashion Hub?

Placing an order on our website is simple! Just browse through our collections, select the items you’d like to purchase, and add them to your cart. Once you’re ready to check out, proceed to the cart and follow the easy instructions to complete your order.

2. What payment methods do you accept?

We accept a variety of secure payment options, including:

  • Credit/Debit cards (Visa, MasterCard, American Express)
  • Net Banking
  • UPI
  • PayPal (where available)

Your payment details are securely processed, and we ensure that your transactions are safe.

3. How can I track my order?

Once your order is shipped, you will receive a confirmation email along with a tracking number. You can use this number to track your shipment through our courier partner’s website or by visiting the “Track Order” section on our website.

4. What if I need to cancel or change my order?

We process orders quickly to ensure fast delivery. If you need to cancel or modify your order, please contact us at parentalfashionhub@gmail.com as soon as possible. We can only process cancellations or changes if your order hasn’t already been shipped.

5. Do you offer international shipping?

Currently, we offer shipping within [India, USA, UK, etc.]. If you are located outside these regions, please contact us to inquire about the possibility of international shipping.

6. How long will it take for my order to arrive?

Delivery times depend on your location and the shipping method selected at checkout. Generally, you can expect your order to arrive within 5-7 business days for domestic orders. International shipping may take longer. Once your order is shipped, you will receive a tracking number for real-time updates.

7. Do you offer free shipping?

We offer free shipping on orders over a certain amount (for example, ₹2,000 in India). Shipping fees may apply to smaller orders, and these will be displayed during checkout.

8. Can I return or exchange an item?

Yes! We accept returns and exchanges within [insert number, e.g., 14 days] of receiving your order, provided the items are in their original condition (unworn, unwashed, and with tags attached). To initiate a return or exchange, please contact us at parentalfashionhub@gmail.com with your order details, and we’ll guide you through the process.

9. How do I know which size to choose?

We provide a detailed size chart on each product page to help you choose the perfect fit. If you need further assistance with sizing, feel free to contact us at parentalfashionhub@gmail.com, and we’ll be happy to help you.

10. What should I do if I receive a damaged or incorrect item?

We take great care in packing our items, but if you receive a damaged or incorrect item, please contact us immediately at parentalfashionhub@gmail.com with your order details and photos of the product. We’ll resolve the issue by either sending you a replacement or issuing a refund.

11. How can I stay updated on new arrivals and promotions?

To stay updated on new arrivals, sales, and special promotions, we encourage you to sign up for our newsletter. You can also follow us on our social media platforms, including Facebook, Instagram, and Twitter, for the latest updates.

12. Is my personal information safe when shopping at Parental Fashion Hub?

Yes, your privacy and security are our top priority. We use secure encryption technology to protect your personal and payment information. For more details, please review our [Privacy Policy].

13. How can I contact customer support?

You can reach our customer support team via email at parentalfashionhub@gmail.com. We are happy to assist you with any inquiries, concerns, or issues you may have.

If you have any other questions or need assistance, don’t hesitate to get in touch with us. We’re here to help and ensure that you have a seamless shopping experience with Parental Fashion Hub!

Home
Shop
Cart
Search